PRIVACY POLICY
Protecting personal data is of great importance to "Landmark Property Management" AD, UIC 175338013, and we want the process of processing your personal data to be fully transparent and transparent to you. That is why we have a Policy that defines how your personal data will be processed and protected.
The Privacy Policy explains how we collect and process your personal data at "Landmark Property Management" AD. Personal data means any information or set of information that identifies or could be used to identify the user. This includes information such as name and surname, home address, email address, identity card number, IP address, cookie ID. This policy explains how we process your personal data, what your rights are, and how the law protects you and your data.
This Privacy Policy applies to your personal data when you visit our web-based site: https://landmark.bg/ ("Site") or use our services available on the Site and does not apply to other sites/electronic stores and/or services that we do not own or control.
LEGAL FRAMEWORK FOR PERSONAL DATA PROTECTION
Respecting privacy and protecting your personal data is an important issue for us, which we take into account in all our business relationships. We respect the privacy of your personal data and always act in accordance with the provisions of the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. Over time, there may be other changes that we will need to make to this Privacy Policy, in which case we will notify you each time we make a change to our Privacy Policy. We may need to ask you to accept the changes or to re-consent to the use of your personal data.
WHO WE ARE?
The company that provides you with services as a Data Controller is "Landmark Property Management" AD, which you can contact at the address: Sofia, 14 Tsar Osvoboditel Blvd ("We"). You can contact the Data Protection Officer at "Landmark Property Management" AD at the address: Sofia, 14 Tsar Osvoboditel Blvd or by phone: +359 2 4898 700 and email: office@landmark.bg. We respect the right to personal privacy and work continuously to keep the data we process to a minimum and maximally protected. However, to use our services, we need to process some personal data.
I. Information Regarding the Data Controller
As the data controller, "Landmark Property Management" AD declares that it complies with all the requirements of Regulation (EU) 2016/679, collecting data on individuals only to the extent necessary for providing services and responsibly safeguarding them by implementing all technical and organizational measures for the protection of personal data as prescribed by law or other regulatory acts at national and European levels. If you need additional information, you can contact us using the following contacts:
"Landmark Property Management" AD UIC 175338013 Sofia 1000, 14 Tsar Osvoboditel Blvd Tel: +359 2 4898 700 Email: office@landmark.bg
II. Definitions
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Personal data refers to any information relating to an identified or identifiable natural person, directly or indirectly, by an identification number or by one or more specific characteristics.
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Processing of personal data refers to any operation or set of operations performed by "Landmark Property Management" AD on personal data or sets of personal data, whether by automatic means or otherwise, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
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Data Controller/Administrator of personal data is "Landmark Property Management" AD as well as any other natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
III. Purposes and Principles of Collecting, Processing, and Storing Your Personal Data
"Landmark Property Management" AD collects and processes the personal data that you provide to us in connection with the use of our services and for entering into a contract with the company, including for the following purposes:
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Individualization of the party to the contract
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Accounting purposes
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Statistical purposes
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Information security protection
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Marketing and advertising
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Ensuring the performance of the contract for the provision of a specific service
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Sending informational messages, service change notifications, recommendations for improving platform usage, new and updated terms
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Improving and customizing the service by offering suitable offers for renewal, events, and other products and services that may be of interest to you
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Providing technical support
"Landmark Property Management" AD adheres to the following principles in processing your personal data:
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Legality, fairness, and transparency
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Limitation of processing purposes
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Compatibility with processing purposes and minimization of collected data
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Accuracy and timeliness of data
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Limitation of storage in order to achieve the purposes
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Integrity and confidentiality of processing and ensuring an appropriate level of security for personal data.
For the purposes of fulfilling its contracts, "Landmark Property Management" AD may use subcontractors who undertake obligations for adequate security measures regarding the protection of personal data.
In the event of selecting subcontractors, "Landmark Property Management" AD does not disclose or send personal data but engages the selected partner to provide sufficient guarantees for the protection of the rights and legitimate interests of data subjects in accordance with the requirements of Regulation (EU) 2016/679 if data transmission occurs.
"Landmark Property Management" AD does not collect or process personal data relating to the following:
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Disclosure of racial or ethnic origin
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Disclosure of political, religious, or philosophical beliefs, or membership in trade unions.
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Genetic and biometric data, data concerning health or data concerning a person's sex life or sexual orientation.
Cookie Policy
The website of "Landmark Property Management" AD uses cookies that are essential for its proper functioning. By visiting our site, you accept the use of cookies. Below are detailed descriptions of the types of cookies we use:
Mandatory cookies
These cookies are necessary for the proper functioning of the website. For example, with these cookies, we display information on our site in the correct language.
Analytical cookies
Thanks to these cookies, we monitor the traffic to our website and can analyze how easily our users work with it (Google Analytics cookies). These cookies do not provide us with any information about your personal data. They show us which pages of our site you have viewed, whether you have visited our site via a mobile or desktop device, and other anonymous data. For Google Analytics, we also use IP anonymization through _anonymizelp. The maximum period we keep analytical data in Google Analytics is 50 months.
Functional cookies
These cookies allow you to use the full functionality of our site, watch videos on it, write to us in chat, and remember your preferred language for loading information on our site.
Targeting cookies
These cookies contain information about how you have used our site and can be activated by our advertising partners. They do not store personal information. Thanks to them, you will not be shown information that is irrelevant to you. These are dynamic cookies from Facebook, Google, Adform, Adwise, and others.
Search cookies
The website stores data for the last search in a "cookie," so if a customer returns to the search field on a particular page, by default, the settings will search their last searches to improve usability, so they do not have to re-enter all the details of what they are looking for. This "cookie" has a 7-day expiration.
Other Programs
In order for our website to function properly and to continuously improve the quality of the products offered, we use the following programs and web solutions, which may access your IP address and analyze your behavior while staying on the webpage without identifying you as an individual: Google Tag Manager, Google Adwords, Google Webmaster tools, Facebook, Google Pixel, Tawk.to, Mailchimp.
If you do not agree with these terms, you cannot use our website fully and should not use it in the future.
Personal Data Collected by "Landmark Property Management" AD through this Website (Web Portal) about You
In order to provide you with effective access to the web portal and its services, "Landmark Property Management" AD collects the following information about you:
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Name, surname, email (address), phone, your company name (if applicable) when filling out various forms placed on our website, including the application form, contact form, and sending opinions and/or comments;
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Name, surname, phone, email, city, address, when entering into contracts and sending offers requests between you and "Landmark Property Management" AD;
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When visiting the website without registration - data about the IP address used, website visits, searches, location, etc.
Grounds for Collecting, Processing, and Storing Your Personal Data:
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Regulatory basis - the processing of personal data is necessary for the performance of a legally established obligation. Such obligations include: keeping accounting documents in accordance with the Accounting Act, obligations arising from the Anti-Money Laundering Act, as well as all other regulatory obligations of the administrator;
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Explicit written consent - the individual provides explicit written consent for the processing of personal data, as well as for the purposes and duration of such processing - Art. 6, para. 1, letter "a" of Regulation (EU) 2016/679.
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Contractual Basis - "Landmark Property Management" AD processes your personal data on a contractual basis to provide information and/or to fulfill its contractual obligations under agreements concluded with you for the provision of services - Art. 6, para. 1, letter (b) of Regulation (EU) 2016/679;
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On the basis of Art. 6, para. 1, letter (f) of Regulation (EU) 2016/679, "Landmark Property Management" AD may process personal data if there is a legal (legitimate) interest, except when the interests of the individual to whom the data relate prevail. This is the case when data about your IP address is collected when visiting our website.
Storage Period of Your Personal Data
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Depending on the basis on which we process your personal data, the storage period of personal data varies.
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Your personal data is stored by us for a period of 5 years from the expiration of the contractual basis if we process personal data to fulfill contractual obligations to you. After the expiration of this period and if there is no legal basis for continuing the storage of your personal data, the information about you is destroyed.
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The administrator keeps personal data that needs to be kept under applicable law for the respective specified period, which may exceed the duration of your registration or the duration of the respective contract.
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The storage period in cases of processing personal data on the basis of explicitly given consent is until the withdrawal of your consent or after the achievement of the purposes for which your personal data were processed.
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The administrator will notify you in case the storage period of the data needs to be extended in order to fulfill the purposes, perform the contract, in view of the legitimate interests of "Landmark Property Management" AD, or otherwise.
Transfer of Your Personal Data for Processing
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"Landmark Property Management" AD may, at its own discretion, transfer all or part of your personal data to data processors to fulfill the processing purposes in compliance with the requirements of Regulation (EU) 2016/679.
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For the performance of obligations arising from contractual and/or pre-contractual relations with you, it is possible for "Landmark Property Management" AD to disclose your personal data to the following entities:
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Companies providing courier services;
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The company providing hosting services related to this website.
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Third parties performing services related to contractual obligations to you or based on a legal basis for processing;
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Upon request of competent authorities in accordance with the applicable legislation of the Republic of Bulgaria and the European Union.
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The administrator has the right to provide your personal data to related companies located in the territory of the Republic of Bulgaria, provided that there is a legal interest related to the processing of your personal data for administrative purposes and needs.
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"Landmark Property Management" AD will notify you in case of intention to transfer part or all of your personal data to third countries or international organizations.
Rights in the Collection, Processing, and Storage of Your Personal Data
Withdrawal of consent for the processing of your personal data
If you do not wish all or part of your personal data to continue to be processed by "Landmark Property Management" AD for specific or all processing purposes, you may at any time withdraw your consent for processing by making a free-text request.
The administrator may request you to verify your identity and identity with the person to whom the data relates.
Right of access
You have the right to request and obtain from "Landmark Property Management" AD confirmation whether personal data related to you are being processed.
You have the right to access the data related to you, as well as information regarding the collection, processing, and storage of your personal data.
"Landmark Property Management" AD provides, upon request, a copy of the processed personal data related to you, in electronic or other appropriate form. Providing access to the data is free of charge, but "Landmark Property Management" AD reserves the right to impose an administrative fee in case of repetitiveness or excessiveness of requests.
Right to rectification or supplementation
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You can correct or supplement inaccurate or incomplete personal data related to you directly through your profile on the website or by sending a request to "Landmark Property Management" AD.
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Right to erasure ("right to be forgotten")
You have the right to request from the Administrator the erasure of your personal data related to you, and "Landmark Property Management" AD has the obligation to erase them without undue delay when one of the following grounds applies:
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The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
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You withdraw your consent on which the processing is based, and there is no other legal ground for the processing;
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You object to the processing of your personal data, including for direct marketing purposes, and there are no overriding legitimate grounds for the processing;
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The personal data have been unlawfully processed;
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The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the Administrator is subject;
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The personal data have been collected in relation to the offer of information society services.
The Administrator is not obliged to erase personal data if he/she stores and processes them:
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For the exercise of the right of freedom of expression and information;
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For compliance with a legal obligation that requires processing provided for in Union or Member State law to which the Administrator is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Administrator;
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For reasons of public interest in the area of public health;
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For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes;
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For the establishment, exercise, or defense of legal claims.
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The Administrator does not erase data for which he/she has a legal obligation to store, including for protection against claims filed against him/her or to establish his/her rights.
Right to restriction of processing
You have the right to request from the Administrator to restrict the processing of your data when:
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You dispute the accuracy of your personal data for a period that allows the Administrator to verify the accuracy of the personal data;
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Processing is unlawful, but you do not wish your personal data to be erased, only their use to be restricted;
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The Administrator no longer needs the personal data for the purposes of processing, but you require them for the establishment, exercise, or defense of legal claims;
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You have objected to processing pending verification whether the legitimate grounds of "Landmark Property Management" AD override your interests.
Right to data portability
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You can withdraw the data stored and processed about you in connection with the use of services from "Landmark Property Management" AD at any time, directly through your profile or by email request.
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You can request from "Landmark Property Management" AD to directly transfer your personal data to the administrator specified by you, where technically feasible.
Right to information
You may request the Administrator to inform you about all recipients to whom the personal data for which correction, deletion, or restriction of processing has been requested have been disclosed. "Landmark Property Management" AD may refuse to provide this information if it is impossible or requires disproportionate effort.
Right to object
You may object at any time to the processing of personal data by the Administrator relating to you, including if they are processed for profiling or direct marketing purposes.
Rights in case of personal data security breach
If "Landmark Property Management" AD detects a breach of the security of your personal data that may pose a high risk to your rights and freedoms, we will inform you without undue delay about the breach and the measures taken or to be taken.
"Landmark Property Management" AD is not obliged to inform you if:
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Appropriate technical and organizational measures have been taken to protect the data affected by the security breach.
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Subsequently, measures have been taken to ensure that the breach will not result in a high risk to your rights;
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Notification would require disproportionate efforts.
In case your rights are violated according to the above or applicable legislation on personal data protection, you have the right to lodge a complaint with the Commission for Personal Data Protection, as follows:
Commission for Personal Data Protection
Sofia 1592, Prof. Tsvetan Lazarov Blvd. No 2
Phone: 02 915 3 518
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
Consequences of refusal to provide personal data
In order to provide products and services on our behalf, as well as to enter into contractual relationships, we collect and process your personal data. We process your personal data for the purpose of fulfilling legal obligations.
In the event of refusal to voluntarily provide the requested personal data by you, "Landmark Property Management" AD will not be able to provide its products and services or conclude a contract/continue to perform an already concluded contract.
Changes to the Privacy Policy
To reflect relevant changes in legislation, we may update and amend our Privacy Policy, therefore we recommend that all our visitors check for updates in a timely manner and, when necessary, review the latest version of the document.
Intellectual Property Rights
The website https://www.landmark.bg is the exclusive intellectual property of "Landmark Property Management" AD. The entire content of the website (e.g., information, data, trademarks, logos, photos, graphics, drawings, diagrams, and any other distinctive features as a whole of all digital files) and the website services are defined as the intellectual property of "Landmark Property Management" AD and are protected by Bulgarian, Community, and international copyright, intellectual, and industrial property laws.
No part of the aforementioned website content may be sold, copied, reproduced, modified, transmitted, republished, and/or distributed in any way or by any means, in whole or in part, unless "Landmark Property Management" AD has agreed in writing to do so.
Limitation of Liability
The company is not responsible for damages arising from access or inability to access the website of "Landmark Property Management" AD, as well as for missed benefits in connection with access or inability to access or received information from the website.